• Can I modify or cancel my gift card?

  Yes, but only during the first 14 days from the date of purchase, and only if it has not been redeemed.Few readers

• Can I book an experience of a higher value than my gift card?

  Yes, once redeemed, the gift card is added to your hotelbreak wallet and you can use the amount to book any Wallet Friendly experience. If the experience has a higher price, the amount of the gift card will be used to partially pay for it. If, on the other hand, the cost of the experience is lower, the unused portion of the gift card will be available in your wallet to make another reservation. You may be interested in: How to redeem a hotelbreak card (/en/article/how-to-redeem-and-use-a-hoteFew readers

• Are the hotelbreak gift cards nominal?

  Gift cards are not nominal, anyone can use the code that appears on the gift card. But, once redeemed at hotelbreak.com, they remain associated with the hotelbreak account that you have inserted in the locator.Few readers

• How to redeem and use a hotelbreak gift card?

  Your gift card is NOT a confirmed reservation, so you will need to follow a few steps to use it: Scan the QR code on your gift card or go to the My Gift page. Enter your gift card locator on the page. If you do not yet have a hotelbreak account, you can create one on the spot. Once the code is entered, the gift card balance will be credited to your hotelbreak wallet. Now you can start booking your experience (just like a normal booking), buFew readers

• I lost my hotelbreak gift card

  If you have lost your gift card, we can help you find its locator so you can redeem it. To retrieve your card, please write to info@hotelbreak.com and we will try to find the locator.Few readers

• Which hotels does my hotelbreak gift card give access to?

  Gift cards give access to the vast majority of experiences on hotelbreak.com, but not all of them. The experiences you can book with your gift card correspond to those you can pay for with the hotelbreak wallet. To see all available experiences, use the “Wallet Friendly” filter on hotelbreak.com. In addition, hotels that have agreed to be part of hotelbreak gift cards are marked for gifting, next to the booking calendar. (https://storage.crisp.chat/users/helpdesk/website/afa46e8ae18ddFew readers

• When does my gift card expire?

  Gift cards expire one year from the date of purchase. The expiration date is printed on the gift card.Few readers

• I have not received my gift card, what can I do?

  You have created a personalized gift card on hotelbreak.com/en/offer-a-gift-card, but it has not arrived at the e-mail address you have indicated. There may be different causes: The most likely cause is that the mail has been blocked. Check the spam/unwanted mail folder. The indicated email has an error or a security block. In this case, please contact us as soon as possible, writing to info@hotelbreak.com (mailto:info@hotelbreak.cFew readers

• Can I choose the amount of the gift card?

  Yes, of course you can. On the page www.hotelbreak.com/es/regalar-tarjeta-regalo, we have defined some indicative prices (25€, 50€, 75€ and 100€), but you can choose another amount. To insert a custom price, type the number in the "Other amount" field as indicated below: Choose the amount of my gift cardFew readers