Articles on: General questions

What is and how does it work? offers day experiences in the best hotels in Europe without having to stay in a hotel.

We have more than 3,000 experiences, including:

Day pass (one day access to the hotel to enjoy the swimming pools and various services),
Day pass for water parks in hotels.
Spa experiences, massages and treatments,
Gastronomic experiences such as breakfasts, brunches, lunches, dinners, etc.

Experiences range from 1 hour to a full day. In some locations, we also offer small 24h getaways, which include, in addition to the experiences, a night at the hotel with breakfast for two people.

We work hand in hand with our hotel partners to create the most relaxing or fun experiences. So you can enjoy the best hotels in your city, or make fun plans when you are on vacation, but you are staying in a vacation home or a hotel that does not have these facilities.

How to book an experience in hotelbreak

It is very simple:
Access and choose your city / province.
Select the experience you like the most (you can use the filters to find more quickly the type of activity you want to do).
Select the date of your experience and the number of people who will enjoy it.
Follow the steps on the screen until you pay for the experience.

You will receive a confirmation email to your email instantly.

What to do the day of the experience

On the day of the experience, show up at the hotel with the following:
Hotelbreak confirmation email
ID / NIE / Passport of each participant.

IMPORTANT: The confirmation email is the one that includes the date of the experience. Gift cards are not confirmed reservations and do not give direct access to the hotel. To use them, you will have to redeem them as indicated on the cards, and choose the date of the experience on Only then will you receive a confirmation email to show at the hotel.

Can I book by phone call?

No. To enjoy the hotelbreak experiences, you will have to book online.

Can I pay at the hotel?

Most hotels on ask you to pay in advance for the entire experience. Some experiences may allow you to pay a deposit at and the rest at the hotel on the day of the experience. You will see the option on the payment gateway.

If you wish to pay with the money accumulated in your hotelbreak wallet or with a gift card, you will have to select one of the Wallet Friendly experiences (you can use the filter to see them all).

Updated on: 01/07/2024

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